Alhambra Civic Center Library

Your Starting Place

Computer, Printing, & Wi-Fi Access

 

COMPUTING

The Alhambra Civic Center Library offers free public access computers and free high-speed Wi-Fi for adults, teens, and children. To use either of these services, you must have a valid Alhambra Library card.

Free computer use is limited to 120 minutes (two hours) per day. You may not use another person’s Library card to access the Library computers or Wi-Fi.

Wi-Fi access requires a valid Library card. You can connect to the Library_Wifi network using the password, which is the capital letter A, followed by the first seven digits of your Library card (e.g. A1234567). For more instructions and troubleshooting, please read the Wireless Brochure.

 

PRINTING

The Library offers wireless printing from a public access computer or from your personal laptop (Mac and PC). You must have your Library card present to print, as the card must be scanned to access your print queue.

Printing is 15 cents for each black and white page, 30 cents for each color page. Please follow these Instructions on Wireless Printing and installing the Wireless Print Client.

 

PHOTOCOPYING

The Library offers black and white and color photocopying.  Black and white pages are 15 cents each; color pages are 30 cents each. 

 

FAXING/SCANNING

The library has a scanner and fax machine.  Scans are 5 cents per page.  Scans can be saved in multiple file formats including PDF, JPG, TIFF, and sent via email, saved to cloud storage, or saved on a USB drive. 

Digital faxing services are available to U.S phone numbers only.  Faxes cost $1 per page, and require a valid e-mail address to receive confirmation. 

 

FREQUENTLY ASKED QUESTIONS

Where are the computers located?

Adult Areas: Computers in the Adult Areas on the First and Second Floor are designated for users aged 13 and older.

Teen Area: Computers in the Teen Area are reserved for users aged 13-17. Adults and children may not use computers in this area.

Children's Area: Computers in the Children's Room are reserved for users aged 12 and younger. There are also two 15-minute stations for adults accompanied by children to use in the Children’s Room.

Where and how can I reserve a computer?

Reservations can be made in the First and Second Floor Copy Rooms, or at the reservation station on the Second Floor.  

  • Reservations can be made for the next available computer or for a time up to one day in advance.  
  • A valid Alhambra Civic Center Library card is required to make a reservation. Your Alhambra Civic Center Library card will also be required to access the reserved computer when it becomes available.
  • You may not make more than one reservation for the same period of time.
  • Telephone reservations are not accepted.
  • Reserved computers will be held for ten minutes after the reservation time before they are released to another user.
  • Missed reservation times cannot be reinstated.

Can I get computer and Internet assistance?

Individual technology assistance is available by appointment with one of the Library’s volunteer tech tutors. You can sign up for a 30 minute appointment at the Second Floor Reference Desk.

Reference staff will not be able to troubleshoot personal technology equipment or interpret website policies and procedures for you.   

Does the Library provide headphones?

The Library does provide headphones for use with adult computers on the Second Floor; a Library card is required for borrowing. Computer users may also use their own headphones with Library computers. All audio on public computers, personal computing devices, and cell phones must be played with headphones so as not to disturb other patrons.  

How do I save my work?

To protect your privacy, you cannot save any data to the public access computers. You may save files to your own storage device such as a flash/USB drive or CD. The Library is not responsible for any damage, loss or destruction of any data or personal device (flash drives, cameras, cell phone, etc.) connected to Library computers by users. Flash/USB drives are available for purchase at the Circulation Desk on the First Floor or in the Bookstore on the Second Floor for $5.

What programs are installed on the public computers?

Patrons have access to Microsoft Office Suite 2010, which includes MS Word, MS Excel, MS Publisher, and MS PowerPoint; Adobe Acrobat Reader; Internet Explorer and Google Chrome. Users are not allowed to install any other programs or operating systems on public computers.